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Attorney General J.B. Van Hollen Reaches Agreement in Case Against Window and Door Retailer Creative Openings for Alleged Violations of Wisconsin's "No Call" Law


MADISON — Attorney General J.B. Van Hollen has announced that the Wisconsin Department of Justice has reached an agreement with Creative Openings, an Outagamie County-based retailer of replacement windows, doors, and siding. As part of the settlement, Creative Openings is enjoined from making telephone solicitations to Wisconsin residents on the “No Call” List.


The complaint alleged that Creative Openings had failed to register certain telephone lines as a telemarketer under Wisconsin law, and had made hundreds of thousands of telephone solicitation calls to Wisconsin residents who are registered on the state’s “No Call” List, in violation of state law. The case was referred to the Department of Justice by the Department of Agriculture, Trade and Consumer Protection (DATCP).


“I am pleased that we have reached an agreement in this case,” Attorney General Van Hollen said. “Those who deliberately violate Wisconsin’s No Call Law risk enforcement action by our office, in coordination with the Department of Agriculture, Trade and Consumer Protection. It is essential that all businesses comply with Wisconsin’s laws for the benefit of consumers.”


The settlement provides that Creative Openings will not violate the No Call statute and will pay $45,000 in forfeitures fees and costs. The settlement must be approved by the Outagamie County Circuit Court.


The case was prosecuted by Assistant Attorney General Gwendolyn Cooley, with investigative assistance provided by DATCP.


A copy of the Settlement is available at the following link: Stipulation and Settlement


A copy of the Complaint is available at the following link: Summons and Complaint