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MADISON - The Wisconsin Department of Justice (DOJ) has filed an action in Milwaukee County Circuit Court against Spaman Wholesale, Inc. and its owner, Craig W. Hueffner (collectively "Spaman") for alleged violations of the Wisconsin Consumer Act, Attorney General J.B. Van Hollen announced today.
The complaint alleges that Spaman (a/k/a "Master Spas of Wisconsin"), which sells spas, gazebos, saunas and other goods, has engaged in selling goods and services at locations away from a "regular place of business," including at the Wisconsin State Fair Park, without providing consumers with a right to cancel within 3-days of the transaction. Among other protections, Wisconsin's Consumer Act provides consumers with the right to cancel sales contracts within 3 days of the transaction when the transaction occurs away from a regular place of business.
"When a business operates in Wisconsin at a temporary location, it must give consumers a window to cancel their purchases," Van Hollen said. "DOJ will continue to work with other State agencies to ensure that businesses follow laws designed to protect consumers."
The case was investigated and referred to the DOJ by the Department of Financial Institutions (DFI). The complaint seeks forfeitures and penalties, injunctive relief prohibiting future unlawful behavior and other relief deemed necessary by the Court.
Consumers who believe that they have been denied their cancellation or other rights by Spaman, Hueffner, or Master Spas of Wisconsin are asked to contact DOJ's Consumer Protection Hotline at (800) 998-0700 or (608) 266-1852.
The case is being prosecuted by Assistant Attorneys General Nelle R. Rohlich and John S. Greene. The case was assigned to Milwaukee County Circuit Court Judge Michael J. Dwyer.