Division of Legal Services
	Kevin Potter, Administrator • Biography
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Consumer Protection: How to File a Complaint

The Wisconsin Department of Justice Office of Consumer Protection primarily litigates cases that are referred to the department by other state agencies.  If you have questions about a case or believe you may be a party to a case handled by the Department of Justice, please contact:

DOJ Office of Consumer Protection:
(800) 998-0700 or (608) 266-1852

Consumers are encouraged to contact one of the following agencies with questions or concerns involving the issues specified below:

DATCP (Department of Agriculture, Trade & Consumer Protection)
1-800-422-7128, (608) 224-4953

• General consumer complaints (auto repairs, pyramid schemes, investment opportunities, telemarketing, fraud, Internet fraud, landlord/tenant, sweepstakes, travel scams, charitable solicitors, etc.)
• Consumers can also call DATCP to find out if there are any complaints against a company

DFI (Department of Financial Institutions)
1-800-452-3328, (608) 264-7969

• All questions and/or complaints regarding banks, credit unions, credit cards, debt collection agencies, mortgage companies, investments

DOT (Division of Motor Vehicles) (Department of Transportation)
(608) 266-1425

• All questions and/or complaints regarding car dealerships (new and used), lemon law

OCI (Office of the Commissioner of Insurance)
1-800-236-8517, (608) 266-0103

• All questions and/or complaints regarding insurance companies and policies

PSC (Public Service Commission)
1-800-225-7729, (608) 266-2001

• All questions and/or complaints regarding public utility companies, phone companies

Other Resources

Federal Trade Commission

The American Association of Retired Persons

Consumer Product Safety Commission

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