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State Crime Laboratory services are available without charge to any “authorized submitter” (see table). By extension, this includes a member of an authorized agency acting within the scope of their employment.
| Sheriff | Chief of Police | Coroner | Attorney General |
| Medical Examiner | Governor | District Attorney | Head of any State Agency |
State Crime Laboratories may decline any matter not involving a potential felony charge.
Whether or not it ultimately accepts a case, the laboratory is available for consultation. If in doubt, criminal justice providers are urged to contact the lab for advice related to problems confronting their investigation. (Find your lab here) State Crime Laboratories are open Monday through Friday, 7:45 am to 4:30 pm, except holidays. After-hour services are available via field response teams dispatched from the Madison and Wausau laboratories.
Upon court order, the services of the State Crime Laboratory are available at no cost to a defendant in a felony action. (Find your lab here) Results are confidential to the defense.
Often, the items to be examined are in the custody of a police agency. While the agency may be directed to act as courier to deliver and retrieve items after analysis, results will not be discussed with them.
State Crime Laboratory services are not available for civil cases.